“Without a Travel Agent, You Are On Your Own”
HMS Consulting can save you time, aggravation, and money! Our experts know the ins and outs of travel. We know the destinations and can make recommendations that suit your lifestyle and personal tastes. Travel is our passion, we create dream vacations every day – let us plan yours.
With HMS Consulting, you have an advocate! What happens if a problem arises before or during your vacation, honeymoon or destination wedding. Who do you call? Our agents at HMS Consulting are always here to help our clients.
Susan Hull, owner of HMS Consulting, has been in the travel industry since 1992. She studied Travel & Tourism at Three Rivers Community College in Norwich CT. In 1998, Susan opened her own travel agency, HMS Consulting. Susan is a Cruise Lines International Elite Cruise Counsellor. She is also a Certified Sandals & Beaches Specialist. She has earned the designation of Aruba Certified Expert and Akamai Hawaii Specialist. She is a graduate of the College of Disney Knowledge. HMS Consulting is an Authorized Disney Vacation Planner agency. HMS Consulting offers personalized travel services. They specialize in honeymoons and destination weddings, as well as groups of all sizes. Susan personally escorts groups as do some of the other agents.
Susan’s expertise includes:
- Certified Sandals Specialist
- CLIA Elite Cruise Counselor
- Aruba Certified Expert
- College of Disney Knowledge Graduate
- Destination Weddings
- Groups of all sizes
WHAT CLIENTS SAY?
KIND WORDS FROM MY LOVELY CLIENTS
"Susan made this trip an absolute dream! From helping us find the most amazing discount deal to making sure all the smallest details like transport from the airport to resort and that our honeymoon package was ready- it was all so perfect! Thank you for making our honeymoon the best trip yet! We look forward to booking another trip with her soon!"
"Susan works ABSOLUTE magic with commercial carriers. We had a trip planned, 4 months in advance, and the air carrier changed THEIR schedule which resulted in what was a long-relaxing redeye flight (home)becoming two legs with an added airport right in the middle with a several hour layover. Change of tickers (by me) was not free or refundable. Susan used some type of a "travel agent stick" to get the carrier to restore us to our original flight plans WITHOUT a charge to us. Don't even THINK about using another agency!"
"Sue is the absolutely the best. She is so proactive, it’s literally amazing. I even get texts from her when I’m traveling with flight statuses. I can’t recommend her strongly enough!"
"Susan has been my husband Phil’s and my travel agent for 9 years. She booked everything for our exquisite Hawaiian honeymoon 9 years ago, and she has been a part of every grand vacation since. She just booked our Disney vacation this April of 2018, and it was hands down our best vacation ever. The flights were perfect times. The resort she recommended is absolutely amazing. I love that she really knows what you’ll love, and what you’ll enjoy, and she’s always right!"
A huge thank you to Susan at HMS for doing such an incredible job coordinating a cruise for 41 people for our wedding last week! From beginning to end you answered all questions, changes, and last minute craziness with such calm and we all had an amazing time! Thanks again for everything!
"Susan, thank you! You were wonderful throughout the planning and execution of my parents' 50th anniversary trip to Hawaii! Thank you for your dedication and effort in making it a success! Your suggestions about the tours and transportation were spot on.
I have been telling everyone I know to call you. "
"Susan helped my new husband and I plan a honeymoon of a lifetime! From the first contact with her to after we got home, she was available for any type of question....big or small! She helped plan wonderful transportation to our cruise (we went to an Alaskan Wildlife Resort!) and exciting excursions while on shore. Susan made planning our Alaskan honeymoon extremely stress free which was greatly appreciated while wedding planning! Contact Susan if you want the best vacation for your money while remaining stress free!!
Thank you Susan!!!"
"I love Susan!She is great she loves Disney world more then I do and was a great help when we planed our honeymoon with her almost 3 years now. I tell everyone to use her and we will always use her when we go to Disney in 4 years ( maybe before)
OR for any trips we will make!"
"Susan is wonderful! She always goes above and beyond. She is very dedicated to her work. Whether bringing your children to Disneyland, or going to the Bahamas on your honeymoon she is very knowledgeable. She will get you the best price out there hands down. I will never book another trip without her. I highly recommend her."
"Would recommend Susan anytime, gives great recommendations, gets back to you in a timely manner also looks out for any discounts even after you have booked your vacation! I will definitely use her again for traveling needs."
"HMS has patiently helped me make 17 family members happy with accommodations and all plans for a Disney trip!! Thank you so much!! Five stars in my book !!!"
"Susan is phenomenal! She is our one and only travel agent. We HIGHLY recommend HMS Consulting for all your travel needs!"
"Very positive experience every time! Thanks for everything!"
"The best!!! There is no one better!!!"
"Love working with Susan. Always so helpful and gives great info. I call her for all my travel needs."
"Susan planned our family vacation to Disney, including my parents that live in Colorado. Everything was perfect, from the travel arrangement to the planned events! It's great to know that if an issue arises that Susan is only a phone call away!"
"Susan did such a wonderful job planning our dream honeymoon in Europe. We had no idea where to go or how to get around. She suggested an escorted vacation through Globus and they were amazing. Our tour guide, Liz Flanagan, went above and beyond to make our honeymoon unforgettable. We stopped in so many places and saw so many wonderful things. This would of never happened if we planned this trip alone. Throughout the trip, Susan kept in contact with us via email. Whenever we had any questions, she was there for us. This was especially helpful because we were not familiar with the languages in the countries we visited. We can't thank Susan enough for assisting us in this trip of a lifetime!"
"My husband is in the Army, and let me start out by saying that I have NO IDEA how anyone ever travels without a travel agent...
My story would start with her helping plan my trip to go to my husband's boot camp graduation. Luckily there were no complications, as it is already stressful to travel with a 2 year old!
While he was at airborne training, we decided on a last minute trip, 2 weeks in advance! And again she pulled the whole trip together, this one had some complications though. He only had to weekend to spend with me, and so I left Friday morning planning on being there in time to pick him up so I could see him for a couple hours before lights out, then we only had Saturday and Sunday! There was bad weather coming in, we circled the airport then the plane almost ran out of gas, by the time we landed in Atlanta. Atlanta was not my final destination, it was about 7:30pm. I had missed my next flight and they couldn't get me on another flight until the next morning, LATE morning. This would have taken away the Friday night we would have had, and about 5 hours of our Saturday. Susan got me a rental car - I drove 2 1/2 hours and barely got there in time. Long story short my trip had many complications but if I didn't have her to handle the phone calls and figuring out what to do, I would have totally lost it, and my trip would have been partially wasted! When I got back she contacted the airline and got them to pay for my rental car and give me a gift card! I was definitely more then happy!
Then, to our luck. My husband got sent home the next weekend! He needed to buy his own tickets and we only knew maybe 2 hours in advance from him getting to the airport. It was the craziest night. I tried looking online for flights and couldn't find anything that was under a THOUSAND dollars for a one way ticket. I was freaking out. Then I called Susan and although it was still stressful she found us a ticket for only $170! I was so amazed. And thankful. She is so helpful and just an amazing person!
If you are planning a trip, and don't have a travel agent, YOU NEED TO CALL HMS Consulting! Susan is the BEST! We don't know what we would do without you!"
"We cannot thank HMS consulting enough. It has been a long time dream for my husband and I to bring our boys to Disney. Last year was our first year going and Susan made it a beautiful experience for us. While at Disney last year we started planning our trip for this year. Not only did Susan book the trip and answer every question with a smile (all 4 million of them) but she also spent countless hours on the phone to help us get our reservations set up. Our family is forever grateful for her dedication and service. We will NEVER book a trip, ANYWHERE, without HMS consulting and Sudan Hull. You are amazing, thank you from the bottom of our hearts :)"
"Susan, what a great trip we had, all because of you. Everything was so well organized for our trip to Hawaii, you have no idea how special you are to us.
Thank you again for all that you did, great seating on the planes was one of the best. We had a great time and Hawaii was wonderful, also Leo was the best tour guide of all. Can't wait to go to Ireland."
"Sue, I wanted to stop in to say how much I appreciated you arranging the recent group trip to Punta Cana. It was a delayed (by 15 years) honeymoon for my husband and myself, and the FIRST time that I remember being able to unwind on the first day of vacation versus nearly the last! Much of that had to do with the feelings of 'I don't have to worry about planning ahead - Sue's got it handled'! Thank you, from the bottom of my heart, for giving Doug and I the honeymoon we needed, wanted and deserved 15 years later!"
"Susan Hull arranged my last three January vacations and all were great. This year, however, we went to the Iberostar Grand Punta Cana and I can't say enough wonderful things about this all inclusive resort. The accommodations, beach, and water were beautiful. The food, shows and service were unlike anywhere else Ive stayed. This is definitely a resort I would return to. Thank you Susan for arranging such a great trip."
"I have used Susan Hull for many a great trip. Just recently I used her to book a family trip to Disney World. She was fantastic with the number of packages we could choose from. And she had been to Disney and knew what she was talking about. Her advice on the dining package was spot on. It was a smooth trip from start to finish. Thanks, Susan."
"Sue Hull booked my honeymoon to Aruba. We had met her at a wedding show at Foxwoods Casino and the Mohegan Casino. Sue is very personable and really knows the business. I really liked that she had been to Aruba and could give you advice or suggestions. She was very patient with me and would answer all my questions and if she couldn't right away; she would get back to me.
I really appreciate the suggestions on the AGA Dine Around Program in Aruba. It is a meal program that is awesome.
Thanks also for allowing me to make payments to you. HMS is an incredible travel agency. I am saving for my next trip."
"HMS Consulting is the best travel agent I've used by far!!! Sue Hull...owner, is always there to find great options, the best value for your money, and follow thru with all the details and assistance you need.
I wouldn't use anyone else!!!!"
"I became involved with Susan through business and quickly added my personal travel arrangements to the mix. She is always professional, courteous and a true pleasure to work with. I have absolutely no desire to make travel arrangements any other way than the HMS way! Susan's the best in the business."
"Sue was great. She planned my vacation and added things and changed them as I changed my mind.
She also responded quickly and diligently. I will use her again!"